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6 Things You Didn’t Know About Henny Penny Distributors

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6 Things You Didn’t Know About Henny Penny Distributors

When it comes to foodservice equipment, having the right partner can make all the difference in your kitchen’s success. Henny Penny distributors like us are more than just equipment providers—we’re your full-service solution, offering everything from expert guidance to hands-on support.

Whether you’re a restaurant chain or an independent operator, we go above and beyond to ensure that your kitchen runs smoothly and efficiently. From demo kitchens to in-house service, here are six things you didn’t know about what makes Henny Penny distributors your secret weapon for success.

1. Access to Demo Kitchens

Buying kitchen equipment is a big decision, and you shouldn’t have to rely on brochures or word-of-mouth alone. That’s why we open the doors to our demo kitchens. Come in, bring your own menu, and see how our fryers, combi ovens, or holding cabinets handle your exact needs. It’s a hands-on experience, and we’re there to answer questions or offer tips while you cook. It’s all about giving you confidence in what you’re buying.

2. We Handle Our Own Service

When equipment breaks down, you need it fixed fast, and that’s why we handle service ourselves. No third-party contractors, no passing the buck. Our in-house service team knows our equipment inside and out, so we get things back up and running quickly. It’s one less thing for you to worry about, and it means less downtime for your kitchen.

3. Startups, Delivery, and Training… All Included

When you buy from us, you’re not just getting equipment dropped off at your door. We handle the delivery, set everything up, train your staff, and make sure everything is running smoothly. And the best part? We do all of this at no extra cost. From day one, you’re good to go, without any surprise charges.

4. Strong Dealer Relationships

Henny Penny distributors don’t work in isolation—we’ve built solid relationships with the top dealers in the industry. These connections mean we’re always in the loop with the latest products, trends, and best practices. Whether you’re looking for advice on equipment choices or need ongoing support, our network helps us deliver exactly what you need when you need it.

5. Proven Experience with Big Names

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We work with some of the biggest names in the restaurant world daily. From large national chains to regional favorites, we know what it takes to keep high-volume kitchens running smoothly. This experience means we’re ready to tackle your unique challenges, no matter how big or small your operation is. When top brands trust us, you can too.

6. A Full Service Solution

At HP Sales Northeast, we’re not just here for the sale. We’re here for the long haul. From helping you choose the right equipment to making sure it’s installed properly and training your staff, we’ve got you covered. And if something goes wrong? We’re just a call away.

We’ve been here helping you keep your kitchen running smoothly for almost 40 years. And we’re not going anywhere.

Contact Us Today

Call or use the contact form on our website to get in touch with a real human being

We can’t wait to hear from you!

6 Reasons Why Filtering Your Frying Oil Matters

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For quick service restaurants (QSRs), managing frying oil is crucial for maintaining food quality, operational efficiency, and profitability. Yet, many operators underestimate the importance of regularly filtering their frying oil. Neglecting this simple maintenance task can lead to poor food quality, increased costs, and even safety hazards. This guide breaks down why filtering your frying oil is vital for a successful foodservice operation, how it impacts your commercial equipment, and what you can gain from proper oil management.

1. The Impact of Clean Oil on Taste and Quality

Keep Your Customers Happy with Great Tasting Food

Your customers notice when food tastes great, and clean frying oil is a huge part of that. Unfiltered oil accumulates particles that can alter the flavor of your fried foods, leading to off-tastes that drive customers away. Regular filtration helps keep the oil fresh, resulting in better-tasting, consistent products that keep patrons coming back.

2. Economic Benefits of Regular Oil Filtration

Save Money by Extending Oil Life

Many foodservice operators think frequent oil changes are their only option for maintaining quality. In reality, regular filtration can significantly extend the life of your oil. This means fewer oil purchases, lower disposal costs, and ultimately more money saved for your business.

Henny Penny filter pan

Filtration also improves the efficiency of your equipment, leading to reduced energy consumption. Cleaner oil heats more evenly, which translates into lower utility bills and a smoother kitchen operation.

3. Reduce Equipment Wear and Tear

Protect Your Investment in Commercial Equipment

Your commercial fryers are a major investment, and protecting them should be a priority. Using unfiltered oil can clog fryers with debris, leading to breakdowns and expensive repairs. At HP Sales Northeast, our factory-trained technicians often see the damage caused by poor oil management. Unlike third-party service providers who may need multiple visits and manufacturer guidance, our techs arrive fully stocked with parts, ensuring a quick fix when you need it most.

4. Enhancing Safety in Your Kitchen

Avoid Hazards with Clean, Well-Maintained Oil

Keeping oil clean isn’t just about quality; it’s also about safety. Dirty oil is more likely to cause dangerous splattering, which can result in burns and slips. Degraded oil also produces more smoke, potentially irritating the eyes and lungs of kitchen staff. By maintaining clean oil through regular filtration, you reduce these risks and create a safer environment for your team.

fryer oil fries

Regularly filtering your oil can prevent these issues, creating a safer work environment for your employees. At HP Sales Northeast, we emphasize proactive maintenance to help our clients avoid these risks, saving them time and potential liability costs.

5. Environmental Benefits of Oil Filtration

Reduce Waste and Your Carbon Footprint

In today’s market, sustainability is more than just a trend—it’s a priority for many customers. Regular filtration means less frequent oil disposal, reducing waste and your restaurant’s environmental footprint. Fewer oil changes mean less packaging, fewer deliveries, and a smaller carbon footprint overall. It’s a simple change that benefits your bottom line and the planet.

6. Improve Customer Satisfaction and Reputation

Quality Fried Food Keeps Customers Coming Back

fryer oil skimmer

The quality of your fried foods directly affects customer satisfaction and your restaurant’s reputation. Clean oil means consistent quality, leading to positive reviews and repeat business. On the other hand, unfiltered oil can result in lower food quality and negative word-of-mouth. For a QSR, maintaining a strong reputation through great-tasting food is essential, and clean frying oil is a key part of that equation.

Ultimately, the goal of any foodservice business is to satisfy customers. Clean oil leads to consistently good-tasting fried foods, which means happier customers and better reviews. Positive word-of-mouth can be a powerful driver for new business, especially in a competitive market like QSRs.

Make the Most of Your Frying Oil

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Filtering your frying oil regularly is a small step that yields big benefits for your QSR. From improving food quality to extending the life of your commercial equipment, the advantages are clear. With HP Sales Northeast’s expertise and service support, you can ensure your kitchen operates efficiently, safely, and profitably.

Ready to elevate your frying operations? Reach out to HP Sales Northeast today to learn more about how our service department can keep your kitchen running smoothly, saving you money and improving your customer experience.

Do The Math

Henny Penny fryers start saving you money the second you turn them on!

Calculate the money you’ll save on oil by using a Henny Penny fryer with the Fryer Oil Calculator.

A Beginner’s Guide to HP Sales Northeast Service Department

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When it comes to maintaining commercial foodservice equipment, having a reliable service partner is critical. At HP Sales Northeast, our service department stands out by offering comprehensive support, factory-trained expertise, and competitive rates.

If you’re new to managing foodservice equipment or looking for a better service solution, this guide will walk you through what makes our service department the right choice for your business.

What Sets HP Sales Northeast Apart?

Service Excellence from Day One

When it comes to commercial equipment in the foodservice industry, service is not just about fixing things when they break. At HP Sales Northeast, we believe in proactive support from day one. As an authorized distributor of industry-leading brands like Henny Penny, we offer the best of both worlds: high-quality equipment and a service department that knows these machines inside and out.

Our service team, including HP Sales and our in-house network of service providers, is factory-trained to handle the most advanced equipment. They undergo rigorous annual testing to maintain their certification, ensuring they stay up-to-date with the latest industry standards. This means our technicians not only understand how these machines work but know how to get the most out of them, keeping your kitchen productive and profitable.

Why Regular Maintenance Matters

Proactive Care Equals Longer Equipment Life

Regular maintenance is key to extending the lifespan of your commercial foodservice equipment. Think of it like caring for a car—you wouldn’t skip oil changes or tire rotations. Similarly, our service department focuses on preventative maintenance, ensuring that your fryers, ovens, and other essential machines are always in peak condition.

During routine check-ups, our factory-trained team inspects for signs of wear and tear, replaces high-wear parts, and cleans critical components. Our technicians arrive with fully stocked vehicles, so they have the necessary parts to address issues immediately. This proactive approach helps avoid costly breakdowns and keeps your equipment running smoothly, saving you from paying for multiple service visits.

The Importance of Quick Response Times

Minimizing Downtime to Keep Your Kitchen Moving

One of the biggest challenges in foodservice is dealing with equipment failures during peak hours. That’s where HP Sales Northeast shines. Our service department prides itself on rapid response times, with a 90% first-time fix rate. Because our technicians carry a wide array of replacement parts, we can resolve most issues on the first visit, reducing the disruption to your operations.

In contrast, many other service providers rely on third-party technicians who often need to consult the manufacturer for every little issue. They don’t stock parts in their vehicles, which means they have to make multiple trips—resulting in more downtime and more service calls. We’ve seen customers pay up to three times what they were originally quoted, just because a simple issue required multiple visits. Our approach is different: we aim to get the job done right the first time.

24/7 Support for Peace of Mind

Technical Support Anytime You Need It

Running a foodservice operation doesn’t follow a 9-to-5 schedule, and neither does HP Sales Northeast’s service department. We offer 24/7 technical support, ensuring that help is always just a phone call away. Our support line connects you to experienced technicians who can guide you through troubleshooting steps or dispatch a team member if on-site assistance is needed.

This round-the-clock availability is especially valuable for those unexpected emergencies. Whether it’s a fryer that’s not heating properly or a combi oven showing error codes, our team is ready to help you get back on track. We understand that in the foodservice world, time is money—and we’re committed to saving you both.

Tailored Service Plans for Your Needs

Customized Solutions for Different Operations

Every kitchen is different, and so are the service needs of each foodservice business. At HP Sales Northeast, we offer customized service plans tailored to your specific requirements. Our plans range from basic preventative maintenance to more comprehensive options that include scheduled inspections, part replacements, and in-depth cleaning.

We work closely with our clients to understand their operational challenges and recommend a plan that fits their budget and equipment needs. By partnering with us, you can ensure that your equipment gets the care it needs without any unnecessary extras. Our competitive rates ensure that you get the best value for your investment, while our thorough service keeps unexpected costs at bay.

Real-World Success Stories: How Our Service Makes a Difference

Case Studies from Our Customers

Many of our clients have experienced firsthand how our service department can transform their foodservice operations. From small independent restaurants to large regional chains, our expertise has helped businesses save time, reduce costs, and keep their kitchens running at full speed.

For example, one of our customers, a high-volume QSR, found that our maintenance services doubled the lifespan of their fryers. By keeping their oil management system clean and replacing key components before they failed, we helped them save thousands on repairs and avoid unexpected downtime. Another client, a convenience store chain, appreciated our ability to provide hands-on training for their team, ensuring that their staff could quickly adapt to new Henny Penny combi ovens with minimal disruption.

Break Up with Breakdowns

Partner with Henny Penny

From the reliability of Henny Penny experts to in-house test kitchens and complimentary training, you’ll receive hands-on support before, during and after installation. Authorized distributors like us also provide responsive service, readily available replacement parts, and preventative maintenance.

Partnering with HP Sales Northeast for Seamless Service

At HP Sales Northeast, we believe that great service is about more than just fixing things—it’s about building a partnership that helps your foodservice business thrive. With our factory-trained technicians, fully stocked vehicles, competitive rates, and commitment to quick response times, we ensure your commercial equipment gets the care it deserves.

We make it easy to focus on what you do best—delivering delicious food to your customers—while we take care of the rest. Ready to experience the difference for yourself?

Contact HP Sales Northeast today and see how our dedicated service team can keep your foodservice equipment running smoothly.

The Henny Penny Difference:
Unmatched Service and Reliability

Online Resources:

Henny Penny offers many online support resources for you to take advantage of.

Henny Penny Help (Parts Information)

Online Technical Support Center

Technical Training Home Page

Warranty Registration/Status by Serial Number

Henny Penny Equipment Manual Search

Schedule a Service Call Today
A Beginner’s Guide to HPNE ServiceDownload

Fighting Foodservice Inflation

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Rising Costs, Labor Shortages, and How Henny Penny Can Help.

Restaurants are still feeling the squeeze of foodservice inflation, supply chain delays, and labor shortages. Rising ingredient costs and the struggle to meet demand with fewer staff are forcing owners to do more with less every day.

While 2024 showed promising signs of slowdown, food cost is still an everyday headache. If you’re in this industry, you’ve probably felt the pinch in some way.

But here’s the thing: While you can’t control inflation or predict when supply chain issues will ease, you can control how efficiently your kitchen operates. One key move? Upgrading to equipment designed to save you money on energy, oil, and labor. That’s where Henny Penny comes in.

The Inflation Rollercoaster: More Than Just Food Costs

Foodservice inflation isn’t just about the skyrocketing prices of ingredients anymore. Utility bills are up, maintenance costs are higher, and with ongoing supply chain bottlenecks, it’s taking longer and costing more to get crucial equipment. It’s like a double whammy—restaurants are spending more on less, while also waiting longer for basic supplies.

With this kind of pressure, squeezing every bit of efficiency out of your kitchen is essential. Henny Penny fryers and holding cabinets can help you reduce your energy consumption, which can take the sting out of those increasing utility bills. Their energy-efficient designs use less power while maintaining top performance.

Stretching Your Oil Further

Speaking of rising costs, we all know how the price of oil has jumped. This is where Henny Penny fryers truly shine. Their innovative oil-saving technology ensures that you’re using oil more efficiently—meaning you buy less of it over time. If you’re frying all day long, the savings really start to add up. In fact, some operators have reported cutting their oil usage nearly in half. Run the numbers to see for yourself.

You can’t stop foodservice inflation, but reducing oil waste? That’s one thing you can control. See how we helped a regional fried chicken chain save on oil costs here.

Labor Shortage? Let the Equipment Do the Heavy Lifting

Henny Penny PXE

Let’s not forget the staffing challenges. Hiring and retaining kitchen staff has been a nightmare for many restaurants over the last few years, with more employees leaving the industry and fewer people looking to get into it. We’ve talked before about how difficult it is to keep staff in this climate, but now the focus has to be on making things easier for the employees you do have.

This is where the right equipment can make a world of difference. Henny Penny fryers and combi ovens feature designs that minimize the need for constant monitoring. They’re easy to use, enabling fewer staff to handle more tasks in the kitchen, so you can keep up with demand even when running a lean crew.

The Solution is Smarter, Not Harder

You don’t have control over foodservice inflation or supply chain problems, but you do have control over your kitchen’s efficiency. Investing in reliable, oil- and energy-saving equipment like Henny Penny fryers can help mitigate some of the pain that comes with rising costs and a shrinking workforce. In a time when everyone’s looking for ways to save, this might just be the edge you need.

When it comes to taking your foodservice establishment to new heights, Henny Penny products and HP Sales Northeast are the winning combination. From unmatched support and flexibility to cost savings and confidence in quality, this partnership offers a comprehensive solution for culinary success.

Don’t settle for anything less – help us elevate your foodservice experience today.

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The Henny Penny Journey: From a Single Fryer to Global Innovation

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The history of Henny Penny is long. In 1954, nestled in the heart of Eaton, Ohio, Chester Wagner, owner of Whispering Oak restaurant, faced a challenge: he wanted to serve more chicken, faster. With ingenuity and a clear vision, he crafted a solution—a better fryer. This innovation not only transformed his kitchen but laid the foundation for Henny Penny, a company launched in 1957 that would revolutionize commercial kitchens worldwide.

original henny penny pressure fryer

Henny Penny Enters the Sixties

Fast forward to 1963, Henny Penny introduced its flagship pressure fryers, changing high-volume cooking forever. By 1973, a decade of growth prompted an expansion in Eaton, signifying Henny Penny’s burgeoning impact on the foodservice industry. Under the stewardship of Jack Cobb, who took the helm in 1975, the company’s ethos of leadership, vision, and culture catapulted it into a realm of unprecedented respect among foodservice equipment manufacturers globally.

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Henny Penny Pressure Fryer
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Henny Penny Pressure Fryer

Henny Penny Diversifies

The 1980s and 1990s marked an era of diversification for Henny Penny, introducing holding cabinets, overseas offices, rotisserie ovens, bun warmers, and more. Each innovation opening new possibilities for kitchen efficiency and culinary excellence. The turn of the century saw Henny Penny’s relentless pursuit of innovation, with the introduction of reduced-oil capacity technology and the Evolution Elite open fryer in 2009. This innovation set new standards in sustainability and operational efficiency.

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Not just content with technological advancements, Henny Penny also prioritized its people and community. In 2015, a significant transition to employee ownership through a trust underscored a commitment to shared success and well-being. This ethos of care extended further in 2020 with the opening of the Henny Penny Cares Clinic, providing on-site healthcare to employee owners.

Henny Penny Employee Owners

Henny Penny: Today

Recent years showcase Henny Penny’s solid commitment. They’ve focused on innovation, community, and employee well-being. They’ve held groundbreaking ceremonies and celebrated big milestones. Henny Penny also launched innovative products, like the F5 Series Fryers with touchscreen controls. Each step highlights a journey of ongoing progress and a vision for the future.

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Today, Henny Penny shines as a global leader in the foodservice industry. It started in a small Ohio restaurant and grew into a worldwide distributor network. This journey tells a tale of hard work, new ideas, and community spirit. With every chicken cooked and fryer sold, Henny Penny’s impact grows, touching lives everywhere.

Henny Penny Inovation

As we look back on old photos of original Henny Penny equipment, we’re reminded not just of how far we’ve come, but of the countless meals, moments, and milestones that have shaped our story. The history of Henny Penny isn’t just about creating the best foodservice equipment. It’s about building a better future for our customers, our communities, and our world.

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3 Ways to Enhance Your Kitchen with the New F5 Fryer.

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At HP sales Northeast, we’re excited by the arrival of the F5 Fryer – a game-changer in the kitchen equipment scene. This isn’t just another fryer. It’s a solution, designed to tackle the everyday challenges faced by restaurant owners head-on, enhancing operations, saving costs, and delivering unparalleled food quality. Read more on Henny Penny’s Blog.

henny penny f5

Oil Life

Oil is a precious commodity in any kitchen, often representing a significant portion of operational costs. The F5 Fryer turns this challenge on its head. By integrating low oil volume technology and pioneering oil management features, the F5 not only consumes up to 40% less oil but also doubles the life of your oil. Imagine extending your oil’s lifespan, with some owners witnessing 16 to 18 days of use before a change is needed. The F5’s Melt Mode and Idle Mode further optimize oil usage, maintaining quality while freeing up staff for other tasks. The result? A notable boost in profitability from oil savings alone.

User-Friendly Design

Say goodbye to complicated machinery. The F5 Fryer is designed with simplicity and intuitiveness at its core, mirroring the ease of a smartphone touchscreen interface. This means your team, regardless of their tech-savviness, can master the F5 quickly, minimizing training time and streamlining kitchen operations. It even accommodates multiple languages, ensuring no crew member is left behind. Durability tests confirm that the F5’s touchscreen can withstand the rigors of a fast-paced kitchen, ensuring reliability and consistency.

henny penny f5

Good Food

What’s efficiency without quality? The F5 ensures that your fried food not only comes out quickly but also deliciously. With features designed to minimize operator error and maintain oil quality, the F5 consistently produces food that meets your high standards. Its automatic oil top-off, rapid 3-minute filter cycle, and load compensation technology work together to keep your oil in its “sweet spot,” ensuring every batch of food has the perfect color and texture.

henny penny f5

The F5 Fryer stands out as a testament to Henny Penny’s commitment to innovation; addressing common kitchen woes with smart solutions. It’s not just about frying; it’s about transforming your operation for the better. Ready to experience the difference? Learn more about the F5 or request a demo today. Together, let’s redefine the future of frying.

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